Position Summary

The Pharmacy Manager is responsible for leading and overseeing the daily operations of the Boise Retail, Outpatient, and Community Pharmacy. This role provides strategic and operational leadership to ensure the safe, effective, and efficient preparation, dispensing, and distribution of medications. The Pharmacy Manager directs a team of approximately 25 pharmacists, ensures compliance with regulatory and policy requirements, and drives quality improvement initiatives in a setting with operational responsibility for small facilities (<100 beds).

Key Responsibilities

Operational Leadership & Oversight

• Provide day-to-day management of pharmacy operations to ensure timely, accurate, and safe medication distribution.

• Monitor workflow to maintain optimal staffing levels, operational efficiency, and service excellence during retail operating hours (Monday–Saturday).

• Ensure compliance with all applicable state, federal, and organizational policies and regulations.

Team Leadership & Development

• Lead, coach, mentor, and evaluate a team of 25 pharmacists.

• Provide ongoing guidance, counseling, and professional development opportunities.

• Recruit, hire, and retain highly skilled pharmacy staff.

Clinical & Patient Care Leadership

• Serve as a clinical mentor to pharmacists, providing direction on patient care best practices.

• When needed, function as a pharmacist in daily operations, including clinical and dispensing duties.

• Lead initiatives to improve medication use outcomes through evidence-based clinical pharmacy services.

Policy, Quality, & Performance Improvement

• Develop, implement, and maintain departmental policies and procedures.

• Establish and monitor quality assurance standards and performance improvement activities.

• Drive initiatives that enhance patient safety, medication management, and pharmacy service delivery.

Financial & Strategic Management

• Develop, monitor, and manage the department’s budget to meet financial goals.

• Collaborate with hospital and organizational leaders to optimize pharmacy services.

• Coordinate the implementation of strategic goals, projects, and programs that advance departmental objectives.

Collaboration & Communication

• Partner with interdisciplinary teams to ensure integrated, patient-centered care.

• Serve as a liaison between pharmacy leadership and other hospital or retail operations.

Qualifications

Education:

• Degree from an accredited pharmacy program (PharmD or equivalent).

Experience:

• Minimum of 3 years of pharmacy experience (MBA or completion of a Pharmacy Residency may be substituted for 2 years of experience).

• Previous pharmacy leadership or management experience strongly preferred.

Licenses/Certifications:

• Valid Pharmacist License in the state of Idaho (or eligibility to obtain prior to start).

• Current Basic Life Support (BLS) certification through the American Safety and Health Institute, American Heart Association, or American Red Cross.

Skills & Competencies

• • Strong leadership, communication, and team development skills.

  • Proven ability to manage budgets and allocate resources effectively.

  • Expertise in regulatory compliance and quality improvement initiatives.

  • Ability to collaborate across disciplines and manage complex workflows.

  • Commitment to delivering exceptional patient care and pharmacy services.

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.