The Supervisor 2 IHT provides day-to-day oversight of an IHT functional team. This role is differentiated by the Supervisor 1 IHT based on business needs of the organization relative to complexity, budget, and number of direct reports and visibility of projects.

• Responsible for supervising, training, and checking the work of other staff.
  
  
• Selects, develops, coaches, mentors, and assesses performance of staff.
  
  
• Coordinates schedules to ensure adequate staffing levels to remain compliant with department business needs.
  
  
• Responsible for performance appraisal for positions under their direction; provides leadership, guidance, counseling and continuing education to staff.
  
  
• Ensures all functions are performed in accordance with established organization specifications; accountable for efficiency, productivity, and quality of work for the team.
  
  
• Identifies problems and potential solutions to ensure department efficiency; works with staff to promote resolution of conflict and counsels staff when standards are not met.
  
  
• Makes recommendations and assists with developing policies and procedures for the department.
  
  
• Perform other duties and responsibilities as assigned.

   

Minimum Qualifications:

• Education: Bachelors degree or experience in lieu of degree
• Experience: 3 years relevant experience
• Licenses/Certifications: None

   

Preferred Qualifications:

• Understanding of Access Management Controls
• Building and managing Service Management Processes
• Identity Management
• Entitlement Management

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.