St. Luke’s Health System, a nonprofit organization and Idaho’s largest health system seeks a System Service Line Medical Director (SMD) who reports to the President of the St. Luke’s Clinic Medical Group and has the shared accountability with the Service Line Administrator, for development, design, and execution of the Service Line’s vision and strategy for St. Luke’s Health System. The SMD is responsible for oversight, supporting, and innovating with existing and new programs that will drive the best possible outcomes at the lowest total cost of care and for facilitating variation reduction efforts across the health system within the Service Line. The SMD will align and work collaboratively with other services line, acute care, ambulatory, post-acute care, nursing, and St. Luke’s leadership to promote and develop optimal services. Working in partnership with leaders, the SMD will promote continuous improvement of clinical services and patient experience throughout the continuum of care.

St. Luke’s Surgical Subspecialties service line offers a comprehensive spectrum of surgical and specialty care focused on delivering exceptional, patient-centered outcomes. Our areas of expertise include General, Trauma, and Acute Care Surgery, Breast Care, Plastic Surgery, Dermatology, Urology, Gastroenterology, Ear/Nose/Throat, Bariatric Care, and our Hearing & Balance Clinic. Each specialty is dedicated to excellence through advanced treatment approaches and compassionate care designed to improve the health of the communities we serve. 

Service Line Strategy & Leadership: Serves to inspire, develop, and execute on Best Practice Services & Programs focused on access, quality, safety, experience, & culture.   

Clinical Practice 

• Maintain a part-time clinical practice. 
• Leads, supports, and inspires people in identifying, prioritizing, and executing on opportunities to improve clinical outcomes at the lowest total cost of care across the service line through clinical initiatives, care variation reduction, and care standards. Inform the identification, implementation, monitoring, and evaluation of governance approved service line strategies, partnering with population health areas across the continuum of care. 
• Collaborates with Population Health area leaders to ensure efficient operations of services across the continuum of care. 

• Leverages clinical analytics to identify where to focus care variation reduction efforts and measure compliance and outcomes. 

• Identify and inform consumer-friendly strategies that reduce the fixed cost structure, improve affordability, and create a competitive advantage by assessing patient experience data across multiple variables to investigate how a patient subpopulation fares across a set of key issues that matter most to those patients. 

• Identify and inform quality of care standards, regulatory requirements, care experience, safety, safety behaviors, and the measurement and monitoring of serious and care experience safety events across the service line. 

• Supports philanthropic giving efforts within the service line. 

Physician & APP Oversight 

• Influences and inspires providers within the service line to adopt care models that progressively improve outcomes of care, experience of care, and cost of care. 

• Communicates regularly and effectively with providers in the service line and with other service line leaders. 

• Coaches and mentors direct reports and manage all elements of physician & APP clinical performance. 

Service Line Specialty & Program Operations 

• In dyad partnership with the System Administrator, shares accountability for the financial performance of the operating units of the service line, accountable for Supply Chain and drug utilization performance improvement activities. 

• Drives best-in-class care by leveraging performance indicators in patient safety, care experience, clinical operations, and finance across ambulatory operating units. 

• Support the recruiting, onboarding, compensation, performance, development, and support of physicians, physician leaders, and other providers/leaders within the service line in partnership with HR. 

Requirements

• Education: Graduation from an accredited school of Medicine or Osteopathy and successful completion of an accredited residency program
• Experience: At least 5 years of clinical practice required. Demonstration of progressive leadership roles within healthcare organization(s).  Medical group leadership experience strongly preferred, including experience in recruiting, hiring, organizing, compensating, and managing physician/providers
• Licenses/Certifications: 1) Membership as a licensed physician (MD or DO) on St. Luke’s Medical Staff.  2) Maintain Board Certification within specialty

A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

*St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.