Quality and Education Coordinator

Category
Revenue Cycle / Health Information Management
Department
8502-SBO CUSTOMER SERVICE
Position Type
Regular Full-Time
Work Schedule
DAY
Boise
Requisition ID
2018-10797

Overview

St. Luke’s Health System has an exciting opportunity for a Quality and Education Coordinator to join our team! The Quality and Education Coordinator is responsible for ensuring comprehensive and effective operational plans are in place for all of Patient Financial Services. The coordinator will collaborate with department leadership to identify priorities to ensure compliance with departmental policies, standards, and regulations. In this role, you will also evaluate and provide feedback to phone team members regarding patient phone calls and measuring quality outcomes, and develop training manuals and/or present training programs. If you have the ability to manage multiple priorities and maintain composure under stressful and time sensitive situations, as well as identify trends, research possible root causes, sizing impact, and improve processes, apply online today!

 

Required Criteria
• High school diploma or equivalent; college education preferred
• A minimum of two years of experience with a high level of demonstrated skill using electronic registration and scheduling systems, with at least 1 year as a Quality and Education Specialist or equivalent experience

 

Preferred Criteria
• Experience in multiple healthcare areas/departments

• Experience with EPIC electronic medical records system
• Experience in Microsoft Office, including Excel and Power Point.
• Ability to work on site M-F, 40 hours per week.

 

 

Our employees enjoy many benefits, some of the most popular are tuition reimbursement, hospital retirement contributions, and hospital-supported on-going training and education. If you’re looking for a place where you can grow in your personal life, in your career, and in your community, St. Luke’s may be just the place for you.

 

About St. Luke’s
A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 13,500 employees and a medical staff of more than 1,800 physicians and advanced practice clinicians. Our employees are dedicated to impacting the lives of those in our community while pursuing a life- changing career at St. Luke’s. Our staff is the reason for our outstanding reputation as both a quality employer and superior healthcare organization. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue in the same tradition of excellence.

With multiple locations in the beautiful southern and central Idaho, our mild, four season climate means you can play outdoors year-round. Whether you prefer leisurely walks along the river or heart-pounding climbs up a sheer cliff- there is always something to do after work. An exciting mix of urban and outdoor life defines Idaho’s culture, you can ski in the morning and watch a college sporting event at night. It is a great state to raise a family and forge lasting relationships. The cost of living is low, and quality of life is high.

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#One of American’s Top 15 Health Systems - U.S.News & World Report, "America's Best Hospitals 2015-2016"

*St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

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