St. Luke’s Breast Care Services is evolving our scheduling model to better support both clinical accuracy and patient experience. This role shifts work that has become increasingly clinical from centralized scheduling to a dedicated Medical Assistant, providing critical administrative and clinical coordination across our breast care programs in McCall and Magic Valley.

This position plays a key role in ensuring orders are accurate, patients are scheduled appropriately, and breast care protocols are applied consistently across the system. The ideal candidate is detail-oriented, highly organized, and excels in customer service while working in a clinically adjacent, administrative-focused role.

Schedule:
• Monday through Friday, 8:00 a.m. – 5:00 p.m.

What to expect:
• Transcribing and validating provider orders to ensure accuracy and completeness
• Calling patients to schedule breast care services for McCall and Magic Valley
• Providing high-touch customer service and patient education throughout the scheduling process
• Supporting the transition to a standardized “super order” and assisting with system-wide implementation
• Reviewing radiology recommendation reports and determining appropriate next steps based on established breast care protocols
• Partnering closely with clinical teams, radiology, and scheduling to ensure consistent workflows
• Ensuring compliance with breast care guidelines, protocols, and documentation standards

This role is well suited for a Medical Assistant who enjoys administrative work, understands clinical workflows, and takes pride in precision, communication, and patient-centered service.

Qualifications

Education
• High School Diploma or equivalent
• Graduation from a Medical Assistant program

Experience
• Experience in a clinical or administrative medical assistant role
• Prior experience with scheduling, radiology, or women’s health strongly preferred

Certifications
• Current BLS-CPR Certification from the American Heart Association or American Red Cross
• Current recognized national Medical Assistant certification (NCCT, NAHP, AMT, AAMA, AMCA, or NHA)

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.