St. Luke's has an exciting opportunity for a full time Patient Financial Advocate! The Patient Financial Advocate 1 is accountable for making decisions supported by internal and external program policy, based on confidential financial information both from the facility and patients to determine qualification for financial assistance. In this role, you will work directly with patients while reviewing their applications for financial assistance. You will be screening patients to make the determination of eligibility for internal and external assistance programs as well as making recommendations, explaining policies, and documenting actions.
Education: Bachelor's degree or 4 years relevant experience in lieu of degree.
Preferred Qualifications and Top Competencies
Excellent customer service skills
High level of professional written and verbal communication
Ability to perform tasks with attention to detail
Ability to make sound decisions and judgment calls that are aligned with the organization’s goals and are balanced with patient experience
Ability to actively seek out opportunities to improve business and operational processes/procedures.
Ability to create and maintain successful working relationships
If you’re looking for a place where you can grow in your personal life, in your career, and in your community, St. Luke’s may be just the place for you. Our employees enjoy many benefits, some of the most popular are tuition reimbursement, hospital retirement contributions, and hospital-supported on-going training and education.
About St. Luke’s
A strong, talented staff is at the heart of St. Luke’s Health System. We are Idaho’s largest private employer with more than 13,500 employees and a medical staff of more than 1,800 physicians and advanced practice clinicians. Our employees are dedicated to impacting the lives of those in our community while pursuing a life-changing career at St. Luke’s. Our staff is the reason for our outstanding reputation as both a quality employer and superior healthcare organization. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue in the same tradition of excellence.
With multiple locations in beautiful southern central Idaho and Oregon, our mild, four season climate means you can play outdoors year-round. Whether you prefer leisurely walks along the river or heart-pounding climbs up a sheer cliff - there is always something to do after work. An exciting mix of urban and outdoor life defines Idaho and Oregon culture, you can ski in the morning and watch a college sporting event at night. It is a great area to raise a family and forge lasting relationships. The cost of living is low, and quality of life is high.
*St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.