St. Luke’s Health System has an exciting opportunity for a Quality and Education Coordinator to join our team! The Quality and Education Coordinator is responsible for ensuring comprehensive and effective operational plans are in place for all of Patient Financial Services. The coordinator will collaborate with department leadership to identify priorities to ensure compliance with departmental policies, standards, and regulations. In this role, you will also evaluate and provide feedback to phone team members regarding patient phone calls and measuring quality outcomes, and develop training manuals and/or present training programs. If you have the ability to manage multiple priorities and maintain composure under stressful and time sensitive situations, as well as identify trends, research possible root causes, sizing impact, and improve processes, apply online today!
Bachelor's degree, or 4 years' experience in lieu of a degree
3 years' experience required
Medical Coding experience strongly preferred
Experience with EPIC electronic medical records system
Experience in Microsoft Office, including Excel and Power Point.
Previous Project Coordinator, Project Manager, or Operations; Leadership experience strongly preferred.
Our employees enjoy many benefits, some of the most popular are tuition reimbursement, hospital retirement contributions, and hospital-supported on-going training and education. If you’re looking for a place where you can grow in your personal life, in your career, and in your community, St. Luke’s may be just the place for you.