At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

Day in the Life: 

The Expanded Care Management Team (ECMT) is a significant part of the overall mission and priority strategic aim for the St. Luke’s Health System. Care management is about 'knowing' and 'connecting' patients with needed resources, enhancing self-sufficiency, and supporting equitable access to excellent care. ECMT roles will have a shared responsibility for an inbound referral work queue for patients in need of care management support or may be experiencing barriers in the domains of Social Drivers of Health (SDOH). Focused care management and SDOH interventions are the model for how SLHS will ‘open the door’ to low-friction high-quality value-based care. ECMT team members will assist patients with care coordination and care navigation and need to be active participants in the implementation phase of the department and contribute to training/onboarding of other ECMT colleagues as we grow. This position sits on-site in Boise, Idaho

What to Expect: 

• Provides information and referral services, including, but not limited to: local/regional health and mental health providers, social service agencies, government agencies, emergency services, and financial assistance programs directly to patients/clients.
• Collaborates with other community health coordinators in providing programs and services, collecting and assessing client statistics as needed for evaluation, funding and reporting purposes.

Qualifications: 

• Education: Bachelors degree or experience in lieu of degree
• Experience: 2 years relevant experience
• Licenses/Certifications: Must speak and write Spanish fluently

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.