At St. Luke’s, our dedicated team of Telehealth Transfer RNs are critical in providing exceptional, patient-centered care. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which ultimately drives our exceptional, patient-centered care.

St. Luke's Virtual Care Center is in the heart of downtown Boise, surrounded by skiable mountains and raftable rivers. St. Luke's Telehealth Transfer team is responsible for supporting patient care to a higher level of care by connecting providers for consults, transfers, admissions, and placement of patients. Has the authority to enact decisions on an immediate basis that promotes best patient care.

Sign on and relocation offered!

Check out our video and FIND YOURSELF HERE:

https://www.youtube.com/watch?v=YHzzWg4v5RM

What you can expect from this role

• Transfer Center support is available 24/7

• Composed of both clinical and nonclinical personnel to ensure connection of providers to the appropriate location with required physician specialties

• Average call volume is 17,000 calls a month which includes an average of 2,400 new patient encounters

• No direct interaction with patients occurs in this role

• Teamwork, communication, and phone etiquette are key pieces for success in this department

• Adept typing skills required
• On site position in high tech facility; NOT REMOTE work
• Full-time (0.9 FTE), day shift 0700-1930, 12-hour shifts.  Rotating weekends/holidays required.
• Certification pay available

Qualifications

• Education: Associate degree in Nursing required, Bachelor of Nursing Degree preferred
• Experience: 3+ year RN Experience 
• Licenses/Certifications: Current RN licensure from the State of Practice and Current Basic Life Support (BLS) Provider Certified through American Heart Association or American Red Cross

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

^*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.